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Fees and Policies


Consultations – Office, Phone and Skype

Dr. Stephanie Poiani

  • Initial consultation – 60 minutes – $325
  • Follow up – 30 minutes – $160
  • Brief follow up – 15 minutes – $80
  • Extended follow up – 60 minutes  – $325

These rates include:

  • Two brief emails per month between appointments.  Additional email support will be $40 each. Please note that emails must related to prior treatment plan/ clarification, or response to treatment plan.  Requests for additional services or treatment advice will require a follow-up appointment.

Dr. Nicola Ducharme

  • Initial consultation – 60 minutes – $550
  • Follow up – 30 minutes – $275

These rates include:

  • Two brief emails per month between appointments.  Additional email support will be $40 each.  Please note that emails must related to prior treatment plan/ clarification, or response to treatment plan.  Requests for additional services or treatment advice will require a follow-up appointment.

Australia Clinics

  • Australia Clinic Visit – 60 minutes AU$400

(note: this is when Dr. Nicola is in Australia physically seeing patients there.  For phone or skype consultations between the U.S. and Australia/ NZ, regular consultation fees apply).

HCG Protocol

  • 23 days $460
  • 40 days $510

HCG Refills

  • 23 days $200
  • 40 days $250

Prices include all supplies needed for the HCG protocol, handouts and consultation explaining how to follow the protocol. Price is the same for injectible or homeopathic.

RestorDetoxification Program

  • Regular Program 10 days $350
  • Regular Program 21 days $400

Includes consultation and supplements.

Couple the Infrared Sauna (the Sweat) with one of our other offerings

  • Whole Body Vibration (the Jiggle) – work out while standing still? Yes please! Burn calories, tone muscles and jiggle cellulite away in just 10 minutes. Also a great lymphatic stimulator to enhance detoxification. A great prelude to the infrared sauna – jiggle it up, sweat it out!
  • The Injection Bar (the Jab) – weight loss shots, energy shots, immune boosting shots. We have a range of injection therapies to get you into your best health. Shoot it up, it’s good for you!
  • HCG Weight Loss Protocol (The Serious Slimmer) – you are only 23 days or 40 days away from better health, more self-confidence and a leaner body.

Infrared Sauna Packages

  • Sweat only 10 sessions for $350
  • Jiggle and Sweat 10 sessions for $400
  • Jiggle, Sweat and Jab 10 sessions for $550

NeurOptimal Neurofeedback

  • Single session $90
  • 10 session pack $750


  • MB-12 $20
  • MB-12/ B complex combo $25
  • Testosterone $50
  • MB-12/ Testosterone combo $60

IV Therapy


    • Individual price: $150
    • Glutathione added= $25 extra ($175)
    • Pack of 10 = 1500

Hydrogen Peroxide

    • Individual Price: $130
    • Glutathione added= $25 extra ($155)
    • Pack of 10= 1,300

High Dose Vit C 25 grams

    • Individual Price: $175
    • Glutathione added= $25 extra ($200)
    • Pack of 10 = $1750

High High Dose Vit C 50 grams

    • Individual Price: $190
    • Glutathione added= $25 extra ($215)
    • Pack of 10 = $1900

High High High Dose Vit C 75 grams

  • Individual Price: $240
  • Glutathione added = $25 extra ($265)
  • Pack of 10 = $2400

Office Policies and Procedures


  • Monday, Wednesday, Thursday 10-5 and Tuesday, Friday 10-2 (PST).
  • Office visits and telephone consultations are by appointment only.


  • Appointments can be scheduled by telephone or email. Please leave possible dates and times. The staff at RestorMedicine will confirm your appointment time with you.
  • Appointments can also be scheduled online by going to, and clicking on “schedule now”. You can select your own appointment time. Please note that all times are Pacific Standard Time and adjust for your time zone accordingly.
  • Payment is due at the time of your consultation. Methods of payment are: Visa, MasterCard, Discover, check, and cash.
  • A credit card is required to hold your initial appointment.
  • All initial paperwork must be completed, signed, and received by our office preferably 2 business days prior to your scheduled appointment. Please fax or email these forms (in a single PDF file if emailing). Also send an electronic photograph (JPEG format) for our medical records.
  • If paying by check for a phone consultation, the check must be received in advance of the consultation.
  • Follow-up consults may be scheduled in 30 or 60-minute blocks of time.
  • Consultations with other healthcare providers and/or any research requested by the patient are billable services and will be charged at the hourly rate.
  • Medical letters to schools, insurance companies, etc. are a billable service. If these items are requested there may be an additional charge based on the time involved at the hourly rate to complete your request.

Office Consultations

  • Our office is wheelchair accessible. There is complimentary parking on-site and 2-hour metered parking nearby.
  • We generally recommend that all patients minimally have an office consultation with Dr. Nicola every 6 months.

Phone Consultations

  • Dr. Nicola will call you at the time of your scheduled consultation. Please allow a 10-minute window from your appointment time to hear from Dr. Nicola.
  • Dr. Nicola requires patients outside of the USA to call the office at the time of their scheduled phone consultation. Dr. Nicola also uses Skype (user name is NicolaMcF). If planning to use Skype for your appointment, please send Dr. Nicola a contact request at least two days prior to your appointment.

Cancellations & No Shows

  • We require 24 hours notice on all cancellations/reschedules.  Any less notice and we do charge a cancellation fee of 50% the cost of the missed appointment. Please understand that a missed appointment could have gone to another patient.

Questions and Follow-Up

  • Please direct e-mails regarding you or your child’s care to Questions must be brief and concise. Dr. Nicola will determine if a phone or office consult is needed to answer your question(s). Otherwise, she or an administrative assistant will respond to your inquiry. When leaving a voice mail message, please be brief and concise and always include your name and phone number, including the area code.

Email Policy

  • All emails must be directed to
  • While email is a convenient way to communicate with the office, please be aware that responding to emails does take time and expertise.
  • We try to accommodate questions regarding treatment clarification at no charge. Simply put, if you have a quick/ simple question about a supplement or diagnostic test we recommended or a therapy reaction you may be experiencing, by all means contact us.
  • If your email inquiry requires the doctor to access your chart and study aspects of your case in order to answer the question, then a $40 fee will apply.
  • If your email inquiry requires any further research or if the doctor needs more information from you in order to answer your questions, or if your email inquiry involves discussion of new treatment options or symptoms, we will request that you schedule a consultation.

Therapy Packages

  • Packages of various therapies, including but not limited to pulsed electromagnetic frequency therapy, biofeedback and neurofeedback are offered at a discounted rate. Packages, once commenced, are not refundable. Packages have no expiration date, and may, in some cases (at the discretion of RestorMedicine) be transferable.


  • We offer a range of high-quality products to our patients through both our office and online store. Not all products we sell are available on the online store due to manufacturer restrictions. If you need refills on products that are not in the store, please feel free to email a list to our office and we will arrange for your order to be shipped out.
  • Unopened products may be returned within 30 days of purchase with a 15% restocking fee. Opened products are non-refundable. Probiotics are non-returnable items.


  • Dr. Nicola does not accept any insurance plan, nor bill insurance on your behalf. She can supply you with a “superbill” or medical receipt that you can submit to your carrier for reimbursement. She makes no guarantee of payment or reimbursement by your insurance carrier. Please request a superbill at the time of your appointment.
  • Dr. Nicola does not accept insurance liens, assignments, or any reimbursement from your insurance carrier.